Privacy Policy
This privacy policy summarises what we collect, why, and what rights you have — the full policy is available to download below.
What We Collect
Your name, contact details, order and payment information, and basic technical data like your IP address and browser type when you use our site.
Why We Collect It
To process and fulfil your order, provide customer support, prevent fraud, and — only with your consent — send marketing emails.
Who We Share It With
We never sell your data. We share only what’s needed with trusted partners like Stripe for payments, our courier for delivery, and Google Analytics for site performance.
How Long We Keep It
Order and transaction records are kept for up to 7 years for legal and accounting purposes. Marketing data is kept only until you unsubscribe.
Keeping It Secure
We never store your full card details — all payments are handled securely by Stripe. Our site uses HTTPS encryption throughout.
Your Rights
You can request a copy of your data, ask us to correct or delete it, withdraw marketing consent, or object to how it’s used — at any time.
Cookies
We use essential cookies for the site to function, plus analytics and functional cookies only with your consent, set via our cookie banner.
This is a summary. The full Privacy Policy takes precedence over this summary in all circumstances.
Download Privacy Policy (PDF)Company No. 16316337